If you receive a complaint about noisy floors, what should you check first?

In addressing complaints about noisy floors, it's crucial to start with the car doors. The functionality and alignment of these doors can significantly affect the overall noise produced during operation. If the doors are misaligned or not closing properly, they can create unnatural sounds when opening or closing, which could be mistaken for noise coming from the floors themselves.

Focusing on the car doors first helps confirm whether the noise originates from their operation. Identifying issues with the doors can lead to an effective resolution of the complaint. After ensuring the car doors are functioning well, other elements such as the building structure or floor materials can be examined if the issue persists, but the immediate source of the noise is often linked to the car doors.